Contact WeKnora

Get help, ask questions, report issues, or connect with the WeKnora community. We're here to help!

Get Support

There are several ways to get help with WeKnora:

Community Resources

Connect with the WeKnora community through these channels:

GitHub

• Repository: github.com/Tencent/WeKnora - Source code, issues, and discussions
• Discussions: GitHub Discussions - Ask questions and share ideas
• Issues: GitHub Issues - Report bugs and request features
• Releases: Releases - Latest versions and release notes

Documentation

• Complete Documentation - Comprehensive guides and references
• Getting Started Guide - Installation and setup
• API Reference - Complete API documentation
• Examples & Tutorials - Use cases and code samples

Common Questions

Before reaching out, check if your question is answered here:

Installation & Setup

• Q: How do I install WeKnora?
  A: See our Getting Started Guide for step-by-step installation instructions.
• Q: What are the system requirements?
  A: WeKnora requires Docker, 4GB+ RAM, and 10GB+ disk space. See Getting Started for details.
• Q: How do I configure models?
  A: Models can be configured through the Web UI. See Configuration Guide.

Usage & Features

• Q: How do I upload documents?
  A: Use the Web UI drag-and-drop, folder import, or API. See Upload Examples.
• Q: What document formats are supported?
  A: PDF, Word, Markdown, plain text, HTML, and URLs. See Document Understanding.
• Q: How does Agent mode work?
  A: Agent mode enables ReACT agents with tool usage. See Agent Mode Features.

Troubleshooting

• Q: Services won't start
  A: Check Docker is running, ports are available, and you have sufficient resources. See Troubleshooting Guide.
• Q: Documents not processing
  A: Verify document format, check logs, and ensure sufficient storage. See Troubleshooting.

Reporting Issues

When reporting bugs or issues, please include:

• Clear description of the problem
• Steps to reproduce the issue
• Expected vs. actual behavior
• Error messages or logs
• System information (OS, Docker version, etc.)
• WeKnora version

Report an Issue

Feature Requests

Have an idea for a new feature? We'd love to hear it! When submitting a feature request:

• Describe the feature clearly
• Explain the use case and benefits
• Provide examples if possible
• Check if a similar feature already exists

Request a Feature

Contributing

WeKnora is an open-source project and welcomes contributions! There are many ways to contribute:

• Report bugs and issues
• Suggest new features
• Improve documentation
• Contribute code
• Share examples and use cases
• Help other users

See our Community page for detailed contribution guidelines.

Learn How to Contribute View on GitHub

Additional Resources

Project Information

WeKnora is an open-source project by Tencent, released under the MIT License.

• License: MIT License
• Repository: github.com/Tencent/WeKnora
• Language: Go (Backend), Vue.js (Frontend)
• Status: Active Development